Shipments and returns

For full information please see our Terms and Conditions. Here’s the summary: Packages are generally dispatched within 3 days after we have received them from the manufacturer (remember, we do not have stock unless from returns, products are made-to-order, so please allow up to 4 weeks for production). For shipping, we use mainly Omniva as they ship internationally (see the list of shipping destinations in Terms and Conditions). Delivery time depends on the capability of carriers and we can take no responsibility over their delivery speed, especially in current times. Shipping to destinations outside the EU may be subject to customs and import duties. We will provide the customs declaration form CN 23. All duties and costs are to be paid by the purchaser and are not refundable upon returns or exchanges.

Shipping fees are calculated while placing an order. The webshop calculates prices for international shipping to packages up to 2 kg automatically (that is maximum of 1 pair of boots+1 pair of shoes or 3 pairs of shoes respectively). For bigger orders please contact us so we can calculate the price manually. Your package will be dispatched at your own risk, we pack as lightly and sustainably yet safely as possible. If the package is crushed, it usually means no harm for the content - there are no fragile elements and no stiff reinforcements that would suffer from it. If something has happened to your package during delivery and you need reassurance whether the footwear is OK, please contact us at

For the right of withdrawal please see our Terms and Conditions